

The agents also raised certain grievance/problems faced by them for necessary action on the part of IRCTC management and same was apprised to IRCTC management by CVO for further necessary action. Meeting with prominent e-ticket agents of Gorakhpur region was organized by CVO/IRCTC on in which they were made aware about various illegalities detected during Vigilance checks.Meeting with prominent e-ticket agents of Dehradun region was organized by CVO/IRCTC on in which they were made aware about various illegalities including the reported use of alleged automated software and also to minimize the grievances of general public.The officers and staff have been made aware about the vigilance issues, shortcomings noticed during inspections and steps to be taken to improve the system. Observance of Vigilance Awareness Week-2021Īs a part of preventive vigilance, the following Vigilance Workshops/Training courses in vigilance awareness were conducted during the years 2016, 20. Bringing awareness amongst staff and officers of IRCTC.Effective coordination with the CVC/ Railway Board on vigilance matters.Coordination with CBI in Vigilance matters.Assist and monitor various stages of disciplinary proceedings so that the disciplinary proceedings are brought to logical conclusion and guilty is punished in a schedule time frame.Observance of Conduct Rules relating to integrity of the Officers, like (i) Annual Property Returns (ii) Gifts accepted by the officials (iii) Benami transactions (iv) Regarding relatives employed in private firms or doing private business etc.Maintain proper surveillance on officers of Doubtful Integrity/ Agreed List.This includes inspections at Food Plazas, Mobile Units, Departmental Units, Stores, etc. Planning and enforcement of Surprise and Periodical Inspections, Surprise visits for detecting failures in quality and quantity, violation of agreements, rules and regulations indicative of existence of corruption or malpractices.

Identify the sensitive/corruption prone spots in the Corporation and keep surveillance on the officials posted on sensitive areas.Examination of the existing organization and procedures with a view to eliminate or minimize factors affording opportunity for corruption or malpractices.On the preventive and punitive side various measures considered by the Vigilance includes : IRCTC being a service organization, Vigilance has also redefined its role and functions. The role and functions of Vigilance is in conformity with the CVC's special chapter on Vigilance for the PSUs.
